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Applies to One Medical Membership (the only subscription/recurring product; On-Demand Care visits are one-time, non-recurring, so there is nothing to "cancel" in the subscription sense). Per the Membership Purchase Terms: "You can cancel autorenewal of Memberships you purchased at any time by visiting the Membership subscription page" (health.amazon.com/prime/onemedical/settings). Text is in all-caps emphasis in the Terms: membership auto-continues and is auto-charged unless the customer updates auto-renewal settings on that page or cancels. Further cancellation detail is pointed to Amazon's general Help Center Cancellation Policy page (not a One-Medical-specific document).

Renews automatically until cancelled. Applies to One Medical Membership only. Explicit ALL-CAPS clause in the Purchase Terms: "UNLESS YOU UPDATE AUTO-RENEWAL SETTINGS ... OR CANCEL ... YOUR MEMBERSHIP WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US ... TO COLLECT THE THEN-APPLICABLE MEMBERSHIP FEE." On-Demand Care visits are one-time purchases with no recurring billing.

Membership: "The Membership fee is non-refundable except as outlined in the Cancellation Policy" (Amazon general Help Center policy, linked but not itself fetched as evidence). If Amazon terminates a membership at its own discretion (not for cause), "we will give you a pro-rated refund based on the number of full months remaining"; no refund if termination is for the customer's breach, fraud, or misuse. If a customer buys additional memberships (e.g., adding family members) later, "we will give you a pro-rated refund of each of the remaining original Membership's term" and restart all memberships on a single new term date. On-Demand Care (pay-per-visit, from the Help/FAQ page, not the Purchase Terms): payment is only charged "when a provider has reviewed your information and delivered a care summary" — if the provider determines you can't be treated after reviewing your intake, "your treatment will be canceled and you won't be charged" (no charge, not a refund, since payment hadn't yet been taken). Missed/uncompleted Video Care calls are auto-canceled with no charge. For completed visits, "Amazon One Medical won't issue a refund if a provider reviews your information and decides that prescription medication isn't the best treatment for you." For non-members who paid cash and are dissatisfied, "refunds are determined on a case-by-case basis" via Customer Care (1-888-663-6331) — no fixed refund window or percentage is published.

No fixed-duration free trial is published for the membership. The Purchase Terms mention only that "We sometimes offer certain customers various trial or other promotional memberships" at the company's discretion, cancelable anytime pre-conversion via the subscription settings page — no standard number of days stated. Separately, the homepage advertises an "introductory Prime offer" of free Direct Message Care for Prime members for "common conditions," with terms gated behind a JS modal not resolvable via static fetch (needs_recheck).

Self-serve: "To cancel your subscription, login to your BlueChew account and look under the 'My Plan' tab and select the 'Put On Hold' button in the 'Status' section. You can either select to (1) 'Just skip my next order' ... or (2) 'Cancel billing until I come back' ... Rest assured, you won't be charged for any upcoming orders with either selection." (FAQ/ Account). "There is NO contract and NO hidden fees." Alternative: email support@bluechew.com. NOTICE-PERIOD DISCREPANCY (unreconciled — flagged for recheck): the Terms and Conditions state cancellation/modification must happen "at least 48 hours before the next billing date ... in order to avoid automatic renewal" ("RECURRING PAYMENT SUBSCRIPTION PLAN" section); FAQ/Account separately says plan *switches* require "at least 48 hours before your next subscription renewal"; but the Return and Refund policy page AND the FAQ/General AND FAQ/ Shipping-and-Delivery pages all independently state, in identical wording: "To avoid your next charge, submit your request at least 24 hours before your renewal date." Three same-day, live BlueChew pages give a 24-hour cancellation window; the Terms and Conditions give 48 hours. Not reconciled anywhere on the public site.

Renews automatically until cancelled. "We will automatically renew your subscription on a monthly basis beginning on the 'next billing date' identified in your shipping confirmation email and approximately every 30 days thereafter (the 'automatic renewal date') ... Your payment account will be charged the then current rate for the same subscription selected by you in connection with your original service order on each automatic renewal date." Price-change notice: "We will provide at least 3 days' notice prior to any changes in standard pricing." (Return and Refund policy / FAQ pages; not stated in these terms in the Terms and Conditions document itself).

"Unfortunately, BlueChew cannot accept returns for prescription treatments. If you have any questions or are dissatisfied with the treatment you received, we encourage you to contact our support team at support@bluechew.com or via chat on our website. Your satisfaction is our priority, and we will do our best to address any concerns you may have." (Return and Refund Policy page, and identical text in FAQ/General and FAQ/Shipping-and-Delivery). Terms and Conditions, more restrictively: "EXCEPT AS OTHERWISE SET FORTH IN ANY RETURN OR REFUND POLICY PROVIDED TO YOU ON THE SERVICES, YOU ACKNOWLEDGE AND AGREE THAT DUE TO THE NATURE OF THE PRODUCTS AND SERVICES PURCHASABLE THROUGH THE SERVICES ANY APPLICABLE FEES AND OTHER CHARGES ARE NOT REFUNDABLE IN WHOLE OR IN PART." No case-by-case refund carve-out (of the kind other telehealth ToS's publish, e.g. a 48-hour initial-order window) was found on any BlueChew page checked — refunds are handled only via discretionary support contact, not a stated policy right.

NOT FOUND. No free-first-month offer, introductory shipping-fee-only trial, or any first-order-vs-recurring price distinction was located anywhere in the pages checked (homepage, /about, /faq/general, /faq/account, /faq/shipping-and-delivery, /terms-and- conditions, /return-and-refund, /safety-info, /sildenafil, /tadalafil, /vardenafil, the official cost blog post). The only recurring "free" language found is: "Every plan includes a free online consultation and prescription" (blog post) and FAQ: "the prescription itself (no additional doctor fee)" — i.e., the medical consultation/prescription is bundled at no extra charge, not the medication itself, and this is not framed as a time-limited trial. BlueChew.com/plans (the likely home of any trial-specific messaging) could not be scraped (see header note) and its funnel/quiz was not entered per collection rules. Flagging

Terms of Service Section 23 ("How to Cancel Your Membership"): cancel "at any time by: (i) logging into your Eden account and navigating to Account Settings > Membership > Cancel Membership; or (ii) contacting Eden customer support at care@eden.health." To avoid being charged for the next billing cycle, "cancellation must be confirmed at least forty-eight (48) hours before your next scheduled renewal date." Membership "will remain active through the last day of your current paid billing period" — cancellation is not immediate/prorated. Non-membership recurring orders (autopay/auto-refill) are described separately (Section on Subscriptions/Recurring Orders) as cancelable "at any time through your Account Settings or by contacting Customer Support," with the same before-next-billing-date requirement to avoid the next charge. FAQ (faqs.md, "How do I turn off auto-bill?") points to a Zendesk help article and the same account-settings self-serve path, consistent with the ToS. A separate, more casual statement on the GLP-1 treatment page FAQ ("What if I need to cancel?") says "You can easily cancel your treatment plan from within your online patient portal. There are no cancellation fees or long-term contracts" and notes that canceling in the portal does not cancel orders already sent to the pharmacy — this simplified marketing language does not restate the ToS's 48-hour notice requirement, though it does not contradict it either.

Renews automatically until cancelled. Membership and subscription plans renew automatically until canceled (Terms of Service Section 23: "Your payment method will be charged automatically each month even if you do not utilize all available Membership Services in a given billing period."). Eden reserves the right to change the Standard Membership Fee with at least 30 days' advance notice; continued use after notice constitutes acceptance of the new price. California residents get an explicit statutory auto-renewal disclosure (Section referencing Cal. Bus. & Prof. Code §§17600-17606) restating the same $39-then-$99 terms.

General rule (Terms of Service Section 4, "No Refunds," and Section 23): "all charges are non-refundable" once a billing cycle has commenced or an order has been fulfilled; "We cannot accept returns of prescription products." Stated exceptions: (a) if, after intake evaluation, a Provider determines no prescription is clinically appropriate, the initial $39 membership fee is refunded in full; (b) documented billing errors (e.g., charged despite a timely, confirmed cancellation) are refunded on verification; (c) Section 15 ("Refund and Treatment Availability Policy") provides a prorated refund of the medication/product cost component (not the membership fee) if Eden's pharmacy network cannot fulfill a prescribed treatment due to supply shortage or regulatory reasons, or a program credit toward an alternative treatment in lieu of that refund; (d) a separate "weight loss guarantee" (Section following Termination) offers a refund or program credit if a fully-compliant patient does not lose up to 10% of body weight within six months, subject to a verification/attestation process (photo/identity verification described). All approved refunds "processed within 30 days," credited to the original payment method.

No free trial period is described anywhere in the Terms of Service or on product pages. Multiple products use a discounted introductory "first month" price that steps up starting month two — most explicitly the Eden Membership itself ($39 first month, then $99/month) which is required alongside every medication offer in this file; several medication/kit pages (Custom Weight Loss Kit, Custom Hair Growth Kit, Vardenafil+Tadalafil) also display only a "first month" figure with no disclosed steady-state price, which functions similarly to an intro rate but is not labeled as a "trial" anywhere in the copy.

FAQ (tryeddie.com/pages/faq, "Subscription" section): "Log into your account at any time to manage your subscription plan, including the choice to defer your next shipment... You may cancel or defer at any time. We do not charge a cancellation fee." This describes self-serve account-portal cancellation with no fee. UNRECONCILED DISCREPANCY (needs_recheck): the formal Terms and Conditions (tryeddie.com/pages/terms-conditions and identical text on getmegiddy.com/terms-of-use) instead describes a monthly cadence: "You may cancel a subscription at any time up to forty-eight (48) hours before the applicable monthly processing date of your subscription" — but Eddie's actual replacement/billing cycle is every 4 months, not monthly, per the same FAQ page. The Terms document appears to be generic subscription-commerce boilerplate not fully customized to Eddie's real cadence.

Renews automatically until cancelled. "Your account will be charged automatically every 4 months and your device will ship for free within 5-7 business days of the renewal" (FAQ, Subscription section). Formal Terms and Conditions separately states products "require that you purchase the product on an automatically renewing subscription basis... your payment device will be automatically charged at regular intervals as described for that product during the checkout process" — consistent in substance, but (see cancellation_notes) the Terms' own cancellation-window clause mislabels the interval as "monthly."

See offers.giddy-ed-eddie-device.notes for the full discrepancy: marketing promises a 30-day, no-questions-asked money-back guarantee; the formal Refund Policy and Shipping Policy pages state returns are not accepted on delivered medical devices except for manufacturing defects. Free resizing (no product return required) is confirmed consistently across all sources and is not part of the discrepancy.

NOT FOUND. No free trial or trial period is described anywhere in the pages checked (product page, FAQ, Terms and Conditions, Refund Policy, Shipping Policy). The only discount mechanic found is the EDDIE20 promo code ($20 credit, 7-day validity) — a coupon, not a time-limited trial.

Terms of Service: "You can cancel online, 24 hours a day, through your account in just two clicks from the homepage. You can also cancel by email or by calling our toll-free number during business hours." (email/phone offered as alternatives, but self-serve online is the primary, always-available mechanism, hence self_serve_online). Cancellation must occur "at least 48 hours before the end of your current subscription term"; when cancelled, "your subscription will remain active until the end of the period you have already paid for." Every treatment-page FAQ repeats a consistent, slightly more specific line: "You can cancel at any time in your account page of the patient portal, by contacting our support team at ask@henrymeds.com, or by calling 909-787-2342. If you're on a multi-month plan, you may be required to pay out the rest of your balance unless you're unable to continue for medical-related reasons as determined by a healthcare provider." I.e., multi-month (6- or 12-month) prepaid/committed plans carry an early-termination payout obligation, waivable only for provider-documented medical reasons; monthly plans can be cancelled without a payout beyond the 48-hour notice window.

Renews automatically until cancelled. Terms of Service: "Your subscription is structured to renew automatically without interruption unless you cancel before the renewal date." Advance notice: "For monthly plans, we may send the notice 3 to 7 days before renewal; for annual or multi-month plans, we aim to send it 15 to 45 days in advance." This applies to the ongoing monthly subscription plans; whether/how it applies to the 6- and 12-month "one-time payment" prepaid GLP-1/HRT/TRT plans, or to the ED-oral "one-time payment" $150/3-month SKU, is not explicitly addressed and is part of the needs_recheck flagged on henrymeds-ed-oral above.

Per the Refunds, Returns, and Replacements Policy (https://henrymeds.com/legal/rrr-policy): prescription medications are "final sale upon shipment" and generally non-returnable/non-refundable; subscription fees are "generally non-refundable" except for billing errors (corrected via credit/adjustment). The policy separately names a "$30 medical consultation fee" as non-refundable once a prescription has been issued — see company-level note above re: tension with the "all-in, no separate visit fee" marketing framing used everywhere else. Remedies ARE available for: pharmacy dispensing errors (no-cost replacement), damaged shipments (replacement if reported within 48 hours of delivery with photo documentation), confirmed temperature excursions, legally mandated recalls (no-cost remedy), and medical discontinuation (prorated refund of prepaid subscription fees with provider documentation that therapy is "medically contraindicated," subject to clinical-team approval — this is the mechanism that also waives the multi-month early-termination payout described above). No-cost reshipment is capped at one per 90-day period; reshipments for patient-caused issues (wrong address, delayed retrieval) are chargeable.

"A free evaluation (up to 15 minutes)" is offered to assess treatment eligibility before any charge; explicitly "does not guarantee that you will be prescribed treatment or enrolled in any subscription plan." Multiple treatment pages repeat: "Zero Financial Risk: With free evaluations, you will only be charged if prescribed medication." This is a no-cost eligibility screen, not a discounted/free trial period of the paid subscription itself — no free-trial-of-paid-plan terms are published.

General subscriptions: "You may cancel a subscription at any time in-app or through your online account under 'My Subscriptions' by contacting the Customer Help Center and directly requesting a cancellation, or by calling 1-800-368-0038 to cancel. Cancellation will take effect at the end of the current subscription period. Your subscription will automatically renew for another subscription period unless you cancel at least two (2) days before the applicable renewal processing date of your subscription." Weight Loss Membership and Medication Plan: "You can view your renewal date and cancel your Weight Loss Membership and your Medication Plan, or just your Medication Plan, in-app or through your online account under 'My Subscriptions', by contacting the Customer Help Center at support@forhims.com, or by calling 1-800-368-0038." "Your Weight Loss Membership will automatically renew at the applicable billing cadence unless you cancel at least two (2) days before your next billing date. If you have been pre-shipped medication for a pre-paid multi-month Medication Plan, cancellation must occur at least two (2) days before the next billing date following the end of your currently shipped supply." "For the avoidance of doubt, the two (2)-day cancellation deadlines described in this section are calculated based on your originally scheduled billing date, regardless of whether your Weight Loss Membership or Medication Plan charge or shipment occurs early as permitted under this Agreement." "Cancelling your Medication Plan does not automatically cancel your Weight Loss Membership, which will continue to renew at the applicable billing cadence until you cancel." "Cancelling your Weight Loss Membership also cancels your Medication Plan." "If you cancel your Medication Plan, you will not receive any unshipped medication following your cancellation date." Gifthealth-filled prescriptions: "You must manage cancellations, billing inquiries, and refund requests associated with your medication directly with Gifthealth in accordance with its policies." "Your cancellation of any medication subscription with Gifthealth does not automatically cancel your Weight Loss Membership." Weight-loss membership page FAQ: "You can cancel anytime, but canceling your membership will also cancel any active medication plan and access to care through the platform."

Renews automatically until cancelled. "Certain products and services available for purchase through the Service require that you purchase the product and/or service on an automatically renewing subscription basis ... your payment device will be automatically charged at regular intervals ... until you cancel your subscription." "Your first renewal may be charged early to prevent any discontinuity in treatment. Your subsequent renewal charges and shipments, where applicable, may be charged and/or shipped up to two (2) days early to accommodate holidays or for other operational reasons." Cancellation deadline is 2 days before the renewal processing date. "We may change our subscription plans and prices from time to time; however, we will provide you advance notice of any price changes." Weight Loss Membership is required to be purchased "on an automatically renewing subscription basis". Pause is available: "If you do not cancel before the end of the pause period, charging to your payment device will resume automatically."

General: "We do not offer refunds for partially used subscription periods, although we may provide refunds on a case-by-case basis in our sole and absolute discretion." Weight loss: "Your first month Membership fee is non-refundable. Refunds for partially used Weight Loss Membership or Medication Plan periods are not guaranteed and may be provided in our sole and absolute discretion. You will not be eligible for a refund for any medication after it has been shipped. You will receive a refund for your Medication Plan only if (1) for an initial order, you cancel your Medication Plan within 48 hours of submitting your payment information; or (2) for subscription renewals, you cancel your Medication Plan two (2) days before your next billing renewal date." Labs: "If you request a refund within 48 hours of payment and you have not received any Testing Services, we will provide you with a full refund. After 48 hours from payment, refunds may be provided on a case-by-case basis in our sole and absolute discretion. After one year from payment, you will no longer be eligible for any refund."

No free trial found in the Terms and Conditions or on the product pages. The nearest equivalents published are (a) the $39 first-month Weight Loss Membership rate that auto-renews at $149/month, and (b) "free consultation" / "free assessment" framing on the hair, ED, skincare and mental-health entry points. The Non Prescription Hair Loss Kit card shows a "Try today" label next to "Subscribe at $37/mo" with no trial terms stated.

Keeps-specific FAQ ("How do I cancel my Keeps subscription?"): "You can cancel your subscription at any time in your Keeps account by going here [account/customer-service -request], selecting 'I'd like to cancel my subscription,' and providing the reason for your cancellation. Your cancellation will be processed upon completion." The same FAQ adds a timing trap: "***If your next refill date is within the next 24 hours, please call us to ensure your cancellation request is processed before your refill order." Support (phone/chat/email) is offered as a fallback: "call us at 551-290-3248, chat, or send us an email at help@keeps.com." Thirty Madison Terms and Conditions (company-wide, covers Keeps/Cove/Nurx): "If you purchase a subscription to our Service, your subscription is continuous and will be automatically renewed at the end of the applicable subscription period, unless you cancel your subscription before the end of the then-current subscription period by doing so on the Site or contacting us... If you cancel your subscription, your account will automatically close at the end of your current billing period." A third, narrower cutoff figure appears in the generic checkout-page boilerplate (express-checkout.md, not confirmed to be Keeps-hair-loss-specific): "Your subscription will renew unless canceled at least 48 hours before your renewal date." This 48-hour figure does not match the Keeps-specific FAQ's 24-hour warning; flagged needs_recheck — three different cancellation-timing figures (24 hours per Keeps FAQ, 48 hours per checkout boilerplate, "before the end of the... subscription period" per the general ToS) are published across Thirty Madison/Keeps pages and are not reconciled anywhere. Billing cadence detail (FAQ "When will I be charged for my Keeps orders?"): "You'll be charged at the time of your first order... and then every time we process one of your refills. To make sure you don't run out of your treatment, we process your second refill 75 days after your first 90-day supply is processed... All subsequent refills are processed 90 days after the previous refill."

Renews automatically until cancelled. "Your subscription is continuous and will be automatically renewed at the end of the applicable subscription period, unless you cancel." "The Company may change the price for any subscriptions, from time to time and will communicate any price changes to you in advance... Price changes will take effect at the start of the next subscription period following the date of the price change... you have the right to reject the change by unsubscribing prior to the price change going into effect." Refills are billed on a 90-day cadence per the Keeps-specific FAQ cited above (with the second refill at 75 days as a buffer).

Thirty Madison Return and Refund Policy (Effective April 1, 2022, Last Updated September 30, 2024; governs Keeps/Cove/Facet/Nurx): "For medication or other products delivered to our patients, we are unable to accept returns or offer refunds due to consumer safety regulations." Exchanges only: "We only replace items if they are defective or damaged." Consult fees: "medical consult fees (e.g., ongoing care fees) are not subject to or eligible for a refund." Keeps' own FAQ ("What is the Keeps Refund & Return Policy?") repeats this: "All purchases of Keeps treatments are final because treatments dispensed for you cannot be used for another patient... we are unable to accept returns of treatment for refunds, even if it is unused," with the same 48-hour defective/damaged exchange window. NOTABLE TENSION, flagged needs_recheck: the public checkout page (express-checkout.md) separately advertises "Backed by Keeps Hair Regrowth Warranty" / "Money Back Guarantee": "Follow your treatment as directed — if you don't see visible progress, we'll refund you every penny. It's that simple." This marketing claim is not referenced anywhere in the formal Thirty Madison Return and Refund Policy or in the Keeps FAQ refund/return answer, both of which state purchases are final and non-refundable. The two public statements (formal no-refund policy vs. marketing "money back guarantee") were not reconciled on any page fetched this session.

No free-trial-period concept (e.g., "N days free") found on any public page fetched. The closest published analog is the site-wide "Exclusive Offer: Up to 30% Off First Order" banner and the per-product first-order discount shown on most (not all) hair- loss PDPs/grid entries — see each offer's first_vs_recurring field. The checkout page's "Money Back Guarantee" / "Keeps Hair Regrowth Warranty" language (see refund_policy note above) functions more like a satisfaction guarantee than a trial period, and conflicts with the formal no-refund policy.

"Last updated: May 4th, 2026" (cancellation-policy.md). To cancel a scheduled visit, patients may request modification/cancellation any time before the visit to avoid visit fees; visit fees (where applicable, to select unspecified services) are non-refundable once a consultation is completed. To cancel Mental Health, Insomnia, or Hypertension memberships, or automatic recurring shipments/refills (e.g. ED, Birth Control), patients must request cancellation at least 48 hours before the next renewal/refill/billing date; cancellation takes effect at the end of the current membership period or final refill, not immediately. "If you would like to cancel your membership services or automatic, recurring shipments, for any reason, you may do so at any time in your account." Lemonaid may also suspend/terminate access unilaterally at any time without notice; if terminated for a patient's breach, no refund of prepaid recurring services.

"Last updated: September 27, 2023" (refund-policy.md). All fees and payments (memberships, auto-prescription refills, visits, or other product offerings) are stated as "non-refundable, non-cancellable, non-exchangeable, and non-creditable." No refunds for partially used services. Patient is fully liable for all account charges, including unauthorized charges (billing disputes routed to Patient Support via secure message or phone, not a self-serve refund flow).

No free-trial-period concept (e.g., "N days free") found on any public page fetched. Lemonaid instead publishes discounted first-cycle pricing per individual offer (e.g., mental health: $25 first month vs. $95/month recurring; hair-loss finasteride: $30 first 3-month supply vs. $60 recurring) — see each offer's first_vs_recurring field. No company-wide trial mechanism exists distinct from these per-product intro prices.

Two mechanisms are published: (1) in the PlushCare mobile app, "My Profile" page > "Delete My Account" (ToS Section 12, Termination); (2) contacting a PlushCare Care Team member, or emailing info@plushcare.com (ToS Section 14, Membership Fees: "YOU CAN CANCEL YOUR MEMBERSHIP AT ANY TIME BY CONTACTING INFO@PLUSHCARE.COM"). Recorded as self_serve_online since the in-app deletion path exists, but email/Care-Team contact is also explicitly offered as an equally valid route. If you cancel a paid membership, it remains active until the end of the current billing term and does not renew (no immediate loss of access).

Membership fees: non-refundable in the ordinary case ("All fees are in U.S. Dollars and are non-refundable," ToS Section 4). Exception: if PlushCare terminates your access for a reason other than your own breach, you receive a pro-rata refund of fees paid; if PlushCare terminates for your breach, no refund. Visit/appointment fees: full refund if PlushCare is unable to treat/assess you, connectivity issues prevent the consult, the doctor doesn't show within 10 minutes, a state licensing issue blocks the consult, or insurance verification was pending/unsuccessful at booking — refund excludes membership fees, medication, and lab costs. No refund once any clinical assessment, referral, or medical advice is given, even without a prescription resulting. Prescriptions: no returns/refunds, "all sales are final."

ToS Section on Billing ("Automatic Renewal Program"): "If you wish to cancel an Automatic Renewal Program, you may do so at any time by calling us at: (866) 294-3772. For all California customers, all New York customers, and select Vermont customers having an initial subscription of one year or longer, you may also cancel an Automatic Renewal Program by: (i) signing in to your member portal; or (ii) e-mailing us at: support@rexmd.com." Phone is the default/general mechanism company-wide; self-serve online (member portal) and email are available only to the carved-out CA/NY/select-VT ≥1-year-subscription population. Separately, "all automatic renewal program subscription orders must be cancelled within (12) hours of the renewal subscription date to avoid the order being shipped and you incurring charges for same" — a notably short cancel-before-renewal window. Rex MD's own FAQ (faq.php) states more broadly, without the ToS's state carve-outs: "We offer the flexibility to pause or cancel your subscription at any time. Simply reach out to our customer Care Team at [phone], [email], or through your patient portal to make any changes to your account" — this FAQ language implies portal-based self-cancellation may be available to all patients, which is broader than (and in tension with) the ToS's explicit CA/NY/VT-only carve-out for the portal option. Recorded cancellation_mechanism as phone_required per the ToS (the binding legal document and the more specific/restrictive statement); flagging the FAQ's broader claim as needs_recheck.

Renews automatically until cancelled. "Automatic Renewal Program" is the named subscription model in the ToS: Payment Method is charged Recurring Fees on a recurring basis for as long as the subscription remains active, with no additional authorization sought for each renewal ("Every time that you accept delivery of the subject Products, you re-affirm that REX MD® is authorized to charge your Payment Method").

"UNLESS OTHERWISE INDICATED, ALL SALES ARE FINAL AND NON-REFUNDABLE" (ToS, General Billing Terms). Return Policy (Section 6): non-prescription products may be returned via customer care; "Prescription Medications are not eligible for return or refund." Exception, per faq.php: "If you are signing up for a treatment plan that may include a prescription, you will be charged once completing your initial onboarding questionnaire. If for any reason your provider determines you are ineligible for treatment or medication, you will receive a full refund." Separately, faq.php states refunds otherwise are handled "on a case-by-case basis" via support@rexmd.com. ToS Section 5 (Products) separately guarantees a refund if Rex MD itself cancels an order due to a pricing error or unavailable inventory.

No free-trial-period concept ("N days free") found on any public page fetched. Rex MD instead advertises discounted/promotional per-product pricing (e.g. hair-loss finasteride "Save 50% Off," TRT "$99, discounted from $199," site-wide ED "SUMMER... Pay $2 Per Tablet" banner) rather than a distinct trial mechanism. New customers are only charged after completing the intake questionnaire, and receive a full refund if a provider determines they're ineligible for treatment (faq.php) — this is a charge-only-if-approved model, not a trial.

Two documented paths, differing by product. Ro Body (weight loss) membership — ToS: "To cancel your Ro Body Program membership, you may log into your Secure User account (click into the Ro Body Program and select 'Cancel Subscription' from the Program Details page) or by emailing us at care@ro.co. Message your provider if you want to discuss switching medications while remaining in the Ro Body Program. To avoid further charges to the payment method on file, you must cancel at least 48 hours in advance of your next renewal date." Effect of cancellation: "If you cancel at least 48 hours before your next renewal date, your Ro Body Membership will not automatically renew on your renewal date, and you will not be charged any additional Ro Body Membership Fee payments. You will receive Ro Body Program Membership Services through the last day of your billing cycle for which you have paid... Thereafter, you will not be eligible to receive any Ro Body Program Membership Services, including prescriptions from your provider... You may be required to complete a new Ro Body Program Diagnosis Online Visit to talk to a Ro-affiliated healthcare professional about re-joining." All other subscription products — FAQ (Cost, pricing & services): "You can easily pause or cancel your order by visiting our Contact Us page. Turn off automatic shipping: You can stop future orders from shipping automatically by turning off your auto-refill. Delay shipping: You can change your automatic shipment date by delaying your auto-refill. Cancel a processing order: If your order is currently processing, please contact us as soon as possible. Our Care Team will try to assist you as quickly as possible. Cancel a shipped order: Once your order is shipped, we cannot return it." General ToS clause: "You may cancel a Subscription Service to prevent future renewals at any time before the cancelation cutoff date as indicated to you at the time you purchase a Subscription Service. You will also be informed about how you can cancel these Subscription Services." The generic cutoff date is not stated in the ToS itself. Ro also publishes a company post ("How Ro puts patients first by making it painless to cancel", Zachariah Reitano, updated Aug 26, 2019) stating: "We send an email before every single shipment to make sure the patient still wants or needs their treatment (not after it's been shipped)... And if they want to reach out via email or via phone to cancel, that's okay too." Ro Body Care Team hours: Monday-Friday, 9:00am-6:00pm ET, excluding holidays (care@ro.co).

Renews automatically until cancelled. ToS, Ro Body: "If medication is prescribed, you will be enrolled in the automatically renewing Ro Body Program Membership... and your payment method will be charged on an automatically renewing basis unless you cancel in accordance with these Terms." And: "Your payment method on file will be automatically billed for the cost of Membership at the price and frequency displayed at the time of checkout on an automatic, recurring, basis unless and until you cancel." And, in caps: "YOU WILL BE AUTOMATICALLY CHARGED THE RO BODY MEMBERSHIP FEE EVERY MONTH EVEN IF YOU DO NOT USE ALL OF THE OFFERED RO BODY MEMBERSHIP SERVICES. Even if you do not request or receive medication through the Ro Body Program, you will still have access to the Ro Body Membership Services described above and you will continue to be charged on an automatically renewing basis unless and until you cancel. We reserve the right to cancel your membership at any time with reasonable notice." ToS, general subscriptions: "Certain products or services offered on the Services may be offered on a subscription basis ('Subscription Services'). For Subscription Services, your payment method will be automatically charged at regular intervals as described during the checkout process." Skincare: "After your first order, you will automatically be shipped a new order and billed every 2 months—$58 for Custom Rx Treatment and $16 for Enriching Cream—until you cancel." Price-change clause: "Prices are subject to change at any point in our sole discretion."

Returns & Refunds page (full text): "Unfortunately we cannot issue refunds or accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription, please contact us." ToS adds automatic-refund cases: (a) "You will automatically be refunded if we have already charged your payment method and you are subsequently deemed unsuitable for treatment or we reject your treatment request for any other reason. These refunds... may take 5 business days or longer to process." (b) an expired treatment request is automatically refunded. (c) if you accept a provider-suggested alternative treatment plan, "the initial charge will be refunded automatically, and you will incur a new charge for the alternative treatment plan." Ro Body membership specifically: "If medication is never prescribed, you will be refunded your purchase price and you will not be enrolled in the automatically renewing Ro Body Program Membership." The pricing page states "Risk-free start: Your $39 will be refunded if you're not eligible for GLP-1s." But once billed: "Once paid, your Ro Body Membership Fee is non-refundable." Lilly GLP-1 products: "Any refunds, replacements, or disputes related to Products are subject to the policies and review of the dispensing pharmacy and, where applicable, Lilly." — i.e. not Ro's policy.

No free trial published. Ro uses paid introductory pricing instead: - Ro Body: "$39 first month" then $74-$149/mo. ToS: "Ro may offer a one-time introductory price ('Introductory Price') when you first enroll into the Ro Body Program. The Introductory Price will be governed by the terms and conditions disclosed to you at checkout." Refunded if not eligible for GLP-1s. - Custom Rx skincare: 25% off first order ($43 vs $58 per 2 months); the product page itself calls this "the trial offer." - ED: footnote on /erectile-dysfunction/ reads "*If prescribed. Offer valid only for new sexual health patients on a recurring plan. Minimum $35 order value." The headline offer that this footnote qualifies did not render in the scraped page text (it sits in a banner/image). See needs_recheck.

Two self-serve mechanisms published, plus a manual fallback. Web: go to sesamecare.com > Account > Visits or Programs > select the program/visit > "Cancel Appointment" or "Cancel Program." Mobile app: Home tab > View Program Details > Program Information tab > Subscription Details > Manage Subscription > Cancel Program (for subscriptions); or Visits tab > select visit > Visit Details > Cancel This Visit (for a single appointment). Fallback for either: email support@sesamecare.com or call +1 (877) 947-6411 (faq.md, terms-of-service.md). Subscriptions (Membership Services, and by extension Success by Sesame / Skincare Rx program subscriptions) can be canceled "at any time up to forty-eight (48) hours before the applicable renewal processing date." After cancellation, access continues through the end of the then-current billing period; the subscription does not renew again, and no prorated refund is given for the remainder of that period. Separately, the Success by Sesame weight-loss program has its own stated rule: full refund only if canceled at least 3 hours before the FIRST/initial visit; no refund for that first month once the initial visit has occurred.

Renews automatically until cancelled. Subscriptions (Membership Services, and the same recurring-billing language governs the Success by Sesame / Skincare Rx program subscriptions) auto-charge the payment method on file each period "until you cancel" (ToS Section 4, Membership Program). If Sesame raises a subscription's recurring fee, it commits to giving "advance notice" and letting the member choose to continue or cancel before the new price takes effect.

Per-visit refunds (faq.md / membership-perks.md, consistent across both): full refund if a virtual appointment is canceled at least 3 hours before its scheduled time, an in-person appointment at least 24 hours before, or (for labs/imaging/other appointments without a fixed date/time) within 10 days of purchase once the provider confirms the appointment did not take place. No refunds for: patient no-shows; cancellation requests inside those windows; requests to prescribe a specific medication or complete specific paperwork that is declined; surgical procedures with confirmed scheduling; labs not completed within 7 days of purchase; any refund request made more than 10 days after the scheduled visit. Subscription refunds: monthly/annual Membership Services subscriptions are not eligible for a prorated refund upon cancellation (access simply continues to the end of the paid period). Multi-month subscription plans (e.g. Success by Sesame's 3/6/12-month tiers) are prepaid at a discount; canceling before the committed term ends causes the fee already paid to be re-rated at the standard month-to-month price for each month actually used, with only any remaining balance refunded — per ToS, "in some cases the adjusted value of services used may equal or exceed the amount originally paid, in which case no refund will be issued." Prescription refill services: "the initial prescription cannot be cancelled or refunded"; refills can be canceled if not yet processed for delivery.

"From time to time Sesame may offer free trials related to Membership Services for a specific period of time." Only the membership subscription fee itself is waived/discounted during any trial period — "all other associated fees (i.e. provider visits, labs, etc.) will be charged during the Trial Period." No standard/default trial length is published; terms are set per-offer at the time a specific trial is run. If a trial converts to paid, the member can cancel by email or phone before conversion to avoid being charged.

Terms of Use, Section 20 (Subscription Policy): "All of our prescriptions are subscriptions to help you stay on track with your medication. You will be charged the full amount for your prescription every 30 or 90 days, depending on your refill schedule, until you pause or cancel your subscription. You can pause or cancel your subscription at any time by emailing care@struthealth.com." FAQ (Subscriptions & Pricing): "Does Strut allow you to cancel your subscription? Yes, we offer convenient flexibility to cancel, pause, or delay your monthly subscription order." "Can I change the frequency of my orders? ... Log into My Account and adjust your order under the Orders and Subscriptions tab." "Can I delay my next shipment? ... Log into My Account and adjust your order under the Orders and Subscriptions tab." FAQ (Orders & Shipping/return policy): "Subscriptions can be cancelled with 48 hours notice before processing." The FAQ describes self-serve account-level controls for pause/delay/ frequency changes, while the Terms of Use names emailing care@struthealth.com as the subscription pause/cancel method; both mechanisms are recorded here since the pages do not reconcile which is authoritative for cancellation specifically (account controls were not tested — Phase 0 rule 1 forbids entering the authenticated account area).

Refund Policy (last modified September 21, 2021): "For all medications that leave the pharmacy, we are unable to accept returns or offer refunds due to government regulations. We cannot do refunds for any cancellation requests received after the pharmacy has processed your order." Exchanges: "We only replace items if they are defective or damaged and must contact us within 2 weeks of delivery. ... All returns of medication must be sent back to the dispensing pharmacy. Strut cannot receive any returns." FAQ: "Prescriptions cannot be returned once they leave the pharmacy. Contact our customer service team and we will do our best to provide you with a solution."

No published free trial for medication. Company-wide "free" claims apply to ancillary services, not the drug cost: free online MD visit, free follow-up care/ provider messaging, and free discreet shipping on every order (Our Story, How It Works). "Some states do not require phone consultations" (FAQ) — the initial online visit itself is described as free regardless.