Amazon One Medical. Two sub-products under this brand, both observed live on health.amazon.com nav as of 2026-08-14: (1) "One Medical Membership" — the subscription primary-care product ($99-199/yr), and (2) "On-Demand Care (formerly Pay-per-visit)" — the pay-per-visit telehealth product. Naming lineage (self-documented on the pages themselves): the pay-per-visit product launched as "Amazon Clinic," was rebranded to "Amazon One Medical Pay-per-visit" effective June 27, 2024 (per the still-live Terms of Use changelog note at /onemedical/legal/terms-of-use), and as of this 2026-08-14 crawl the live site nav/hub page displays it as "On-Demand Care (formerly Pay-per-visit)" — a third name change. The legal Terms of Use document itself is still titled "Amazon One Medical Pay-per-visit Terms of Use" and has not been re-titled to "On-Demand Care," i.e. the marketing name has moved faster than the legal document name. "Amazon Clinic" as a name does not appear anywhere on the live site as of this crawl.
This page reports what Amazon One Medical. Two sub-products under this brand, both observed live on health.amazon.com nav as of 2026-08-14: (1) "One Medical Membership" — the subscription primary-care product ($99-199/yr), and (2) "On-Demand Care (formerly Pay-per-visit)" — the pay-per-visit telehealth product. Naming lineage (self-documented on the pages themselves): the pay-per-visit product launched as "Amazon Clinic," was rebranded to "Amazon One Medical Pay-per-visit" effective June 27, 2024 (per the still-live Terms of Use changelog note at /onemedical/legal/terms-of-use), and as of this 2026-08-14 crawl the live site nav/hub page displays it as "On-Demand Care (formerly Pay-per-visit)" — a third name change. The legal Terms of Use document itself is still titled "Amazon One Medical Pay-per-visit Terms of Use" and has not been re-titled to "On-Demand Care," i.e. the marketing name has moved faster than the legal document name. "Amazon Clinic" as a name does not appear anywhere on the live site as of this crawl. publishes on its own public pages, with the date each fact was last checked. It contains no rankings, recommendations, or medical advice.
Company record
- Website
- https://health.amazon.com
- Founded
- 2007
- Provider model
- mixed
- Pharmacy model
- mixed
- Accepts insurance
- yes
- Categories served
- weight loss (overlap), hair loss (overlap), ed (overlap), skincare (overlap), mental health (clean), uti (overlap), birth control (overlap), bacterial vaginosis (not classified), vaginal yeast infection (not classified), cold flu (not classified), covid 19 (not classified), sinusitis (not classified), pink eye (not classified), diabetes (not classified), eczema (not classified), head lice (not classified), asthma rx renewal (not classified), epipen rx renewal (not classified), motion sickness (not classified), eyelash growth (not classified), urgent care (not classified), primary care (not classified)
- Legal entity
- Multi-entity structure, stated across two separate Purchase/Use Terms documents: (1) One Medical Membership purchase contract: "between you and Amazon.com Services LLC and/or its affiliates"…
Full collected entry
Multi-entity structure, stated across two separate Purchase/Use Terms documents: (1) One Medical Membership purchase contract: "between you and Amazon.com Services LLC and/or its affiliates" (health.amazon.com/prime/onemedical/terms, "One Medical Membership for Prime Members – Purchase Terms," last updated Aug 16, 2024). "Membership services are provided by 1Life Healthcare, Inc. and its affiliated One Medical professional corporations and their affiliated medical services providers (the professional corporations and providers collectively, 'One Medical')." Use of the membership is separately governed by the One Medical Terms of Service (onemedical.com/terms-of-service). (2) On-Demand Care (formerly Pay-per-visit): "Amazon VHS LLC operates the Amazon One Medical PPV virtual healthcare storefront through which telehealth services are offered by One Medical professional corporations and the affiliated medical services providers (collectively, 'OM Providers')." "Amazon VHS LLC ... does not practice medicine or nursing." (health.amazon.com/onemedical/legal/terms-of-use). Summary: Amazon.com Services LLC / Amazon VHS LLC are the Amazon storefront/commerce entities that sell access; 1Life Healthcare, Inc. and its affiliated One Medical professional corporations are the entities that actually deliver clinical care in both products. PHI is governed by One Medical's own HIPAA Notice of Privacy Practices, explicitly carved out from the general Amazon.com Privacy Notice, in both documents.
The entry exactly as collected from Amazon One Medical. Two sub-products under this brand, both observed live on health.amazon.com nav as of 2026-08-14: (1) "One Medical Membership" — the subscription primary-care product ($99-199/yr), and (2) "On-Demand Care (formerly Pay-per-visit)" — the pay-per-visit telehealth product. Naming lineage (self-documented on the pages themselves): the pay-per-visit product launched as "Amazon Clinic," was rebranded to "Amazon One Medical Pay-per-visit" effective June 27, 2024 (per the still-live Terms of Use changelog note at /onemedical/legal/terms-of-use), and as of this 2026-08-14 crawl the live site nav/hub page displays it as "On-Demand Care (formerly Pay-per-visit)" — a third name change. The legal Terms of Use document itself is still titled "Amazon One Medical Pay-per-visit Terms of Use" and has not been re-titled to "On-Demand Care," i.e. the marketing name has moved faster than the legal document name. "Amazon Clinic" as a name does not appear anywhere on the live site as of this crawl.'s own public pages.
Corporate facts
1Life Healthcare, Inc. (One Medical) IPO'd on Nasdaq (ONEM) in Jan 2020. Amazon signed an agreement to acquire One Medical in July 2022 and completed the ~$3.9B all-cash acquisition in February 2023 (third-party sourced: press.aboutamazon.com, Bloomberg, FTC filings — not stated on health.amazon.com itself).
Full collected entry
1Life Healthcare, Inc. (One Medical) IPO'd on Nasdaq (ONEM) in Jan 2020. Amazon signed an agreement to acquire One Medical in July 2022 and completed the ~$3.9B all-cash acquisition in February 2023 (third-party sourced: press.aboutamazon.com, Bloomberg, FTC filings — not stated on health.amazon.com itself). Post-acquisition, One Medical operates as a subsidiary delivering care through affiliated professional corporations (1Life Healthcare, Inc. and its affiliated One Medical PCs), while two distinct Amazon commerce entities sell access to it on Amazon's own domains: Amazon.com Services LLC (One Medical Membership purchases) and Amazon VHS LLC (On-Demand Care / Pay-per-visit storefront). Amazon Pharmacy is a related but distinct integrated service (own domain, pharmacy.amazon.com) used for prescription fulfillment across both care lines; RxPass ($5/mo Prime benefit) is administered by a third party, Inside Rx, LLC.
The entry exactly as collected from Amazon One Medical. Two sub-products under this brand, both observed live on health.amazon.com nav as of 2026-08-14: (1) "One Medical Membership" — the subscription primary-care product ($99-199/yr), and (2) "On-Demand Care (formerly Pay-per-visit)" — the pay-per-visit telehealth product. Naming lineage (self-documented on the pages themselves): the pay-per-visit product launched as "Amazon Clinic," was rebranded to "Amazon One Medical Pay-per-visit" effective June 27, 2024 (per the still-live Terms of Use changelog note at /onemedical/legal/terms-of-use), and as of this 2026-08-14 crawl the live site nav/hub page displays it as "On-Demand Care (formerly Pay-per-visit)" — a third name change. The legal Terms of Use document itself is still titled "Amazon One Medical Pay-per-visit Terms of Use" and has not been re-titled to "On-Demand Care," i.e. the marketing name has moved faster than the legal document name. "Amazon Clinic" as a name does not appear anywhere on the live site as of this crawl.'s own public pages.
Verified Last checked Aug 14, 2026.
Published prices
Advertised price is the number the company publishes. Monthly equivalent normalizes non-monthly billing to a per-month figure. All-in monthly adds the membership fee the company's own pages state is required and billed separately. Prices last checked Aug 14, 2026.
hair loss
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| Male-pattern hair loss (androgenetic alopecia) On-Demand Care visit; provider may prescribe oral finasteride… | $29 per visit | none published | n/a | visit, messaging | VerifiedAug 14, 2026 | ||
| |||||||
ed
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| Erectile dysfunction On-Demand Care visit; provider may prescribe tadalafil (Cialis), sildenafil (Viagra), or… | $39 per visit | none published | n/a | visit, messaging | VerifiedAug 14, 2026 | ||
| |||||||
skincare
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| Acne (acne vulgaris) On-Demand Care visit, Direct Message Care. | $29 per visit | none published | n/a | visit, messaging | VerifiedAug 14, 2026 | ||
| |||||||
| Acne (acne vulgaris) On-Demand Care visit, Video Care (real-time video with provider instead of async messagi… | $49 per visit | none published | n/a | visit, messaging | VerifiedAug 14, 2026 | ||
| |||||||
| Rosacea On-Demand Care visit, Direct Message Care. | $29 per visit | none published | n/a | visit, messaging | VerifiedAug 14, 2026 | ||
| |||||||
| Rosacea On-Demand Care visit, Video Care. | $49 per visit | none published | n/a | visit, messaging | VerifiedAug 14, 2026 | ||
| |||||||
weight loss
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| GLP-1 weight-management On-Demand Care program (cash-pay track): provider evaluation and prescription of GLP-… | $39 per visit | none published | n/a | visit, messaging | VerifiedAug 14, 2026 | ||
| |||||||
mental health
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| Prescription RENEWAL ONLY for anxiety and/or depression medication (SSRIs) — explicitly NOT for new diagnosis… | $29 per visit | none published | n/a | visit, messaging | VerifiedAug 14, 2026 | ||
| |||||||
| Same SSRI renewal-only scope as the message-visit offer above, via Video Care (real-time video) instead of as… | $49 per visit | none published | n/a | visit, messaging | VerifiedAug 14, 2026 | ||
| |||||||
primary care
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| One Medical Membership (annual, auto-renewing). | $99 per visit | none published | n/a | visit, messaging | VerifiedAug 14, 2026 | ||
| |||||||
How to cancel
Quoted from Amazon One Medical. Two sub-products under this brand, both observed live on health.amazon.com nav as of 2026-08-14: (1) "One Medical Membership" — the subscription primary-care product ($99-199/yr), and (2) "On-Demand Care (formerly Pay-per-visit)" — the pay-per-visit telehealth product. Naming lineage (self-documented on the pages themselves): the pay-per-visit product launched as "Amazon Clinic," was rebranded to "Amazon One Medical Pay-per-visit" effective June 27, 2024 (per the still-live Terms of Use changelog note at /onemedical/legal/terms-of-use), and as of this 2026-08-14 crawl the live site nav/hub page displays it as "On-Demand Care (formerly Pay-per-visit)" — a third name change. The legal Terms of Use document itself is still titled "Amazon One Medical Pay-per-visit Terms of Use" and has not been re-titled to "On-Demand Care," i.e. the marketing name has moved faster than the legal document name. "Amazon Clinic" as a name does not appear anywhere on the live site as of this crawl.'s terms and help pages on Aug 14, 2026. Only the cancellation mechanism is in our words; everything else is the company's.
How cancellation works
- Cancellation mechanism
- self serve online
- Automatic renewal
- see terms belowRenews automatically until cancelled. Applies to One Medical Membership only. Explicit ALL-CAPS clause in the Purchase Terms: "UNLESS YOU UPDATE AUTO-RENEWAL SETTINGS ... OR CANCEL ... YOUR MEMBERSHIP WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US ... TO COLLECT THE THEN-APPLICABLE MEMBERSHIP FEE." On-Demand Care visits are one-time purchases with no recurring billing.
- Cancellation terms as published
- Applies to One Medical Membership (the only subscription/recurring product; On-Demand Care visits are one-time, non-recurring, so there is nothing to "cancel" in the subscription sense). Per the Membership Purchase Terms: "You can cancel autorenewal of Memberships you purchased at any time by visiting the Membership subscription page" (health.amazon.com/prime/onemedical/settings). Text is in all-caps emphasis in the Terms: membership auto-continues and is auto-charged unless the customer updates auto-renewal settings on that page or cancels. Further cancellation detail is pointed to Amazon's general Help Center Cancellation Policy page (not a One-Medical-specific document).
- Refund policy as published
- Membership: "The Membership fee is non-refundable except as outlined in the Cancellation Policy" (Amazon general Help Center policy, linked but not itself fetched as evidence). If Amazon terminates a membership at its own discretion (not for cause), "we will give you a pro-rated refund based on the number of full months remaining"; no refund if termination is for the customer's breach, fraud, or misuse. If a customer buys additional memberships (e.g., adding family members) later, "we will give you a pro-rated refund of each of the remaining original Membership's term" and restart all memberships on a single new term date. On-Demand Care (pay-per-visit, from the Help/FAQ page, not the Purchase Terms): payment is only charged "when a provider has reviewed your information and delivered a care summary" — if the provider determines you can't be treated after reviewing your intake, "your treatment will be canceled and you won't be charged" (no charge, not a refund, since payment hadn't yet been taken). Missed/uncompleted Video Care calls are auto-canceled with no charge. For completed visits, "Amazon One Medical won't issue a refund if a provider reviews your information and decides that prescription medication isn't the best treatment for you." For non-members who paid cash and are dissatisfied, "refunds are determined on a case-by-case basis" via Customer Care (1-888-663-6331) — no fixed refund window or percentage is published.
- Trial terms as published
- No fixed-duration free trial is published for the membership. The Purchase Terms mention only that "We sometimes offer certain customers various trial or other promotional memberships" at the company's discretion, cancelable anytime pre-conversion via the subscription settings page — no standard number of days stated. Separately, the homepage advertises an "introductory Prime offer" of free Direct Message Care for Prime members for "common conditions," with terms gated behind a JS modal not resolvable via static fetch (needs_recheck).
States served
Amazon One Medical. Two sub-products under this brand, both observed live on health.amazon.com nav as of 2026-08-14: (1) "One Medical Membership" — the subscription primary-care product ($99-199/yr), and (2) "On-Demand Care (formerly Pay-per-visit)" — the pay-per-visit telehealth product. Naming lineage (self-documented on the pages themselves): the pay-per-visit product launched as "Amazon Clinic," was rebranded to "Amazon One Medical Pay-per-visit" effective June 27, 2024 (per the still-live Terms of Use changelog note at /onemedical/legal/terms-of-use), and as of this 2026-08-14 crawl the live site nav/hub page displays it as "On-Demand Care (formerly Pay-per-visit)" — a third name change. The legal Terms of Use document itself is still titled "Amazon One Medical Pay-per-visit Terms of Use" and has not been re-titled to "On-Demand Care," i.e. the marketing name has moved faster than the legal document name. "Amazon Clinic" as a name does not appear anywhere on the live site as of this crawl. publishes no company-wide list of the states it serves. Where a single offer publishes its own list, it appears in that offer's details.
How to read this page
3 flags · 1 rule
- Verified
- We confirmed the fact on a public page.
- Advertised, unconfirmed
- Amazon One Medical. Two sub-products under this brand, both observed live on health.amazon.com nav as of 2026-08-14: (1) "One Medical Membership" — the subscription primary-care product ($99-199/yr), and (2) "On-Demand Care (formerly Pay-per-visit)" — the pay-per-visit telehealth product. Naming lineage (self-documented on the pages themselves): the pay-per-visit product launched as "Amazon Clinic," was rebranded to "Amazon One Medical Pay-per-visit" effective June 27, 2024 (per the still-live Terms of Use changelog note at /onemedical/legal/terms-of-use), and as of this 2026-08-14 crawl the live site nav/hub page displays it as "On-Demand Care (formerly Pay-per-visit)" — a third name change. The legal Terms of Use document itself is still titled "Amazon One Medical Pay-per-visit Terms of Use" and has not been re-titled to "On-Demand Care," i.e. the marketing name has moved faster than the legal document name. "Amazon Clinic" as a name does not appear anywhere on the live site as of this crawl. publishes the number, but we could not confirm the final checkout price without creating an account, which we do not do.
- Recheck queued
- The source page changed or would not load on the last pass, so the fact is queued for recollection.
- Every fact is dated
- Every fact here comes from Amazon One Medical. Two sub-products under this brand, both observed live on health.amazon.com nav as of 2026-08-14: (1) "One Medical Membership" — the subscription primary-care product ($99-199/yr), and (2) "On-Demand Care (formerly Pay-per-visit)" — the pay-per-visit telehealth product. Naming lineage (self-documented on the pages themselves): the pay-per-visit product launched as "Amazon Clinic," was rebranded to "Amazon One Medical Pay-per-visit" effective June 27, 2024 (per the still-live Terms of Use changelog note at /onemedical/legal/terms-of-use), and as of this 2026-08-14 crawl the live site nav/hub page displays it as "On-Demand Care (formerly Pay-per-visit)" — a third name change. The legal Terms of Use document itself is still titled "Amazon One Medical Pay-per-visit Terms of Use" and has not been re-titled to "On-Demand Care," i.e. the marketing name has moved faster than the legal document name. "Amazon Clinic" as a name does not appear anywhere on the live site as of this crawl.'s own public pages, on the date shown next to it.