Mochi Health
This page reports what Mochi Health publishes on its own public pages, with the date each fact was last checked. It contains no rankings, recommendations, or medical advice.
Company record
- Website
- https://joinmochi.com
- Founded
- 2022
- Provider model
- video required
- Pharmacy model
- partner mail order
- Accepts insurance
- no
- Categories served
- weight loss (overlap), hair loss (overlap), skincare (overlap), mental health (clean), hormones menopause (clean), longevity (not classified), sexual health (overlap)
- Legal entity
- Mochi Health Corp., Inc. (d/b/a "Join Mochi") — Terms of Use: "services provided by Mochi Health Corp., Inc. ('Mochi', 'we', or 'us')"; Privacy Policy: "Mochi Health Corp. (doing business as Join Mochi)".
Full collected entry
Mochi Health Corp., Inc. (d/b/a "Join Mochi") — Terms of Use: "services provided by Mochi Health Corp., Inc. ('Mochi', 'we', or 'us')"; Privacy Policy: "Mochi Health Corp. (doing business as Join Mochi)". Mochi Health Corp. provides practice-management/administrative and technology services only; clinical care is delivered by affiliated, independently owned and operated medical practices: Mochi Medical, P.A. (Florida professional corporation), Mochi Medical CA, P.C. (California), Mochi Medical KS, P.A. (Kansas), and Mochi Medical NJ, P.C. (New Jersey, named in the Patient Agreement but not the main Terms of Use body — possible drafting gap, flagged needs_recheck). Site-wide footer disclaimer: "Mochi Health Corp. provides administrative and technology services to affiliated medical practices it supports, and does not provide any professional medical services itself." Corporate address (legal notices, medical records requests): 333 Bush St., Suite #1200, San Francisco, CA 94104.
The entry exactly as collected from Mochi Health's own public pages.
Corporate facts
Private company. About page (about.md): "Built in San Francisco around a more thoughtful approach to healthcare," "500,000+ members" claimed site-wide (home.md, about.md), "120+ health goals and conditions," "400+ board certified" providers.
Full collected entry
Private company. About page (about.md): "Built in San Francisco around a more thoughtful approach to healthcare," "500,000+ members" claimed site-wide (home.md, about.md), "120+ health goals and conditions," "400+ board certified" providers. Trustpilot widget shows 4.4/5 across ~16,800+ reviews (count fluctuates slightly per page fetch, 16,787-16,852 range, consistent with a live counter). iOS app: "Mochi Health - Weight Loss Care" (App Store ID 6479331846); Android package com.mochihealth.mochihealth. Third-party (Crunchbase, via web search, not confirmed on joinmochi.com): founded 2022 by Myra Ahmad; raised $650K pre-seed via AngelList — this funding figure looks stale/incomplete given the company's stated 500,000+ member scale and multi-state clinical footprint (FL/CA/KS/NJ professional entities), so treat the dollar amount as low-confidence and likely non-current; flagged needs_recheck rather than treated as Mochi's full funding history. No public price change or ownership event found on joinmochi.com itself.
The entry exactly as collected from Mochi Health's own public pages.
Verified Last checked Aug 14, 2026.
Published prices
Advertised price is the number the company publishes. Monthly equivalent normalizes non-monthly billing to a per-month figure. All-in monthly adds the membership fee the company's own pages state is required and billed separately. Prices last checked Aug 14, 2026.
weight loss
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| Mochi Health Membership (non-clinical subscription: physician & care team access, in-app coaching/messaging,… | $79/mo | $79 | none published | $79 | visit, messaging | Advertised, unconfirmedAug 14, 2026 | |
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| Compounded semaglutide, once-weekly subcutaneous injection, prescribed at provider discretion. | $60/mo | $60 | $79/mo | $139 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Compounded tirzepatide, once-weekly subcutaneous injection, prescribed at provider discretion. | $90/mo | $90 | $79/mo | $169 | meds | Advertised, unconfirmedAug 14, 2026 | |
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hair loss
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| Oral Finasteride + Minoxidil (compounded once-daily oral capsule, 1mg finasteride + 1.25mg low-dose minoxidil… | $43/mo | $43 | $79/mo | $122 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Oral minoxidil, 2.5mg, prescribed off-label at low doses for hair loss. | $23/mo | $23 | $79/mo | $102 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Finasteride + Minoxidil topical (compounded, 0.1%/7%), prescribed at provider discretion. | $43/mo | $43 | $79/mo | $122 | meds | Advertised, unconfirmedAug 14, 2026 | |
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skincare
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| Neck Lift Repair Cream — compounded topical, tretinoin 2% + niacinamide 0.025%, prescribed at provider discre… | $41/mo | $41 | $79/mo | $120 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Hydroquinone Brightening Spot Treatment — compounded topical hydroquinone 4%, for dark spots, prescribed at p… | $103/mo | $103 | $79/mo | $182 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Hydroquinone + Kojic Acid + Tretinoin — compounded topical, 4%/3%/0.025%, prescribed at provider discretion. | $43/mo | $43 | $79/mo | $122 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Tretinoin 0.05% — FDA-approved prescription topical retinoid for acne (and, in some formulations, fine wrinkl… | $53/mo | $53 | $79/mo | $132 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Clindamycin Phosphate 1% — topical antibiotic for inflammatory acne, typically paired with benzoyl peroxide. | $34/mo | $34 | $79/mo | $113 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Spironolactone 50mg oral — anti-androgenic aldosterone antagonist, prescribed at provider discretion for horm… | $14/mo | $14 | $79/mo | $93 | meds | Advertised, unconfirmedAug 14, 2026 | |
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mental health
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| Fluoxetine 10mg — long-acting SSRI, FDA-approved for depression, OCD, panic disorder, bulimia, and PMDD. | $23/mo | $23 | $79/mo | $102 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Sertraline Hydrochloride 100mg — SSRI, FDA-approved for depression, OCD, panic disorder, PTSD, social anxiety… | $33/mo | $33 | $79/mo | $112 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Bupropion 150mg — atypical antidepressant, FDA-approved for depression, seasonal affective disorder, and smok… | $24/mo | $24 | $79/mo | $103 | meds | Advertised, unconfirmedAug 14, 2026 | |
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hormones menopause
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| Estradiol 2mg — bioidentical estrogen, FDA-approved to treat moderate-to-severe menopausal symptoms. | $26/mo | $26 | $79/mo | $105 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Progesterone 200mg — bioidentical progesterone, FDA-approved to protect the uterine lining during menopausal… | $23/mo | $23 | $79/mo | $102 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Estradiol Patch 0.025mg — transdermal bioidentical estrogen, FDA-approved to treat moderate-to-severe menopau… | $72/mo | $72 | $79/mo | $151 | meds | Advertised, unconfirmedAug 14, 2026 | |
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longevity
| Treatment | Advertised | Monthly equivalent | Membership on top | All-in monthly | Includes | Last checked | |
|---|---|---|---|---|---|---|---|
| NAD+ Nasal Spray 300mg — compounded, needle-free intranasal coenzyme. | $83/mo | $83 | $79/mo | $162 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| NAD+ Topical Cream 15g — compounded coenzyme cream. | $54/mo | $54 | $79/mo | $133 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Copper Peptide Hair Loss Serum 0.5% — cosmetic scalp serum, not a prescription drug claim ("used to support t… | $155/mo | $155 | $79/mo | $234 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Copper Peptide Collagen Face Cream 2mg — cosmetic cream ("formulated to support the look of firm, healthy ski… | $101/mo | $101 | $79/mo | $180 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| NAD+ 100mg — compounded injectable coenzyme. | $135/mo | $135 | $79/mo | $214 | meds | Advertised, unconfirmedAug 14, 2026 | |
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| Sermorelin 500mcg — compounded GHRH peptide injection. | $199/mo | $199 | $79/mo | $278 | meds | Advertised, unconfirmedAug 14, 2026 | |
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How to cancel
Quoted from Mochi Health's terms and help pages on Aug 14, 2026. Only the cancellation mechanism is in our words; everything else is the company's.
How cancellation works
- Cancellation mechanism
- self serve online
- Automatic renewal
- see terms belowRenews automatically until cancelled.
- Cancellation terms as published
- Terms of Use Section 4 (Updated July 10, 2026): Paid Membership can be cancelled "at any time by logging into your... Mochi account and selecting 'cancel subscription'" OR "by contacting us at (619) 648-1247 and requesting to cancel... over the phone." Explicitly: "Contacting us at hello@joinmochi.com is NOT an acceptable way to request to cancel... Requests to cancel subscriptions received via email... or through any other method not listed above will NOT be considered valid requests." Cancellation "will take effect at the end of the then current subscription term" (access continues until then); the account then "automatically revert[s] to a free membership subscription (a 'Free Membership')" rather than closing outright — Free Membership excludes 1:1 video visits and may exclude some treatment categories/Medications. Cancelling the Paid Membership also auto-cancels any active Medication Subscription that requires an active Paid Membership. Medication Subscriptions can separately be modified/cancelled "at any time prior to a refill request being sent to a pharmacy for fulfillment, by selecting 'Modify' from the medication page." If the Monthly Subscription Fee amount is going to change, Mochi must give 30 days' notice before charging the new amount, during which the user can cancel. Separate no-show policy (Patient Agreement Section 5): a missed appointment without 24 hours' notice may incur a $25.00 fee.
- Refund policy as published
- Terms of Use Section 4: "We do not offer refunds for partially used subscription periods, although we may provide refunds on a case-by-case basis in our sole and absolute discretion," capped at "the total fee amount paid... in the month preceding the refund request," and unavailable for any month in which the user received Mochi Provider services. Medication Fees "are not eligible for a refund, whether in part or in whole, once the order has been sent to a Pharmacy for dispensing." Separate Refunds page (refunds.md): "we cannot accept returns or issue refunds for prescription medications, as they cannot be reused or resold. Therefore, all prescription sales are final" (patient can still contact support if they believe a fill error occurred).
- Trial terms as published
- No time-limited free-trial concept found. Two related but distinct mechanisms instead: (1) a permanent, non-expiring "Free Membership" tier that a Paid Membership automatically reverts to on cancellation (limited features — no 1:1 video visits, may exclude some Medications/categories); (2) a new-subscriber-only first-month promotional membership price ($39 vs. standard $79/month) — see promotional/termsandconditions-first- month-promo.md and offer promo fields above. Neither is a conventional "free for N days, then billed" trial.
States served
Not published anywhere on the public site at the company level. No page fetched (home, weight-loss, hair-loss, skincare, mental-health, menopause, longevity, medications, terms) lists an included or excluded state roster; contrast with competitors that publish "all 50 states + DC" style footnotes.
Full collected entry
Not published anywhere on the public site at the company level. No page fetched (home, weight-loss, hair-loss, skincare, mental-health, menopause, longevity, medications, terms) lists an included or excluded state roster; contrast with competitors that publish "all 50 states + DC" style footnotes. Per-offer states_served recorded as "not published" below.
The entry exactly as collected from Mochi Health's own public pages.
Last checked Aug 14, 2026.
How to read this page
3 flags · 1 rule
- Verified
- We confirmed the fact on a public page.
- Advertised, unconfirmed
- Mochi Health publishes the number, but we could not confirm the final checkout price without creating an account, which we do not do.
- Recheck queued
- The source page changed or would not load on the last pass, so the fact is queued for recollection.
- Every fact is dated
- Every fact here comes from Mochi Health's own public pages, on the date shown next to it.